Special!

Description
Cymax : As one of the fastest growing e-tailers with more than 100 specialty online stores, we have one of the largest selections of products on the web. Our browsing features make it easy to find exactly what you want among our hundreds of choices with only a few quick clicks.

We sell only brand-new merchandise from the top manufacturers in the world. All the brands we sell carry the full manufacturer’s warranty. We stand behind the quality of every item on our site.
 
Tax Policy
Virginia state residents are subject to sales tax.
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If for any reason, you are not satisfied with your purchase, we will gladly accept your return request on most brands within 15 days of receiving your item(s). If you return an item that is offered with free shipping, the original outbound shipping costs will be deducted from your refund. In addition, a restocking fee will be applicable to items being returned.

Non returnable items:

Assembled and/or Modified items or out of original packaging
Mattresses
Custom made or special order items (Example: fabric changes)
Opened bedding materials
Items without original packaging

In the rare case that your item(s) unfortunately arrive damaged or defective, replacements are usually offered at no charge. Simply note any damage upon delivery and contact us immediately. Should you choose not to pursue replacements the damaged or defective products can be returned for credit as outlined in our Standard Return Policy.

All cancellation requests are forwarded directly to the manufacturer. Cancellation requests are not accepted on items that have shipped or been prepared for shipping. A refusal of the item at delivery will be considered a Return and credit will be issued back to your original payment method minus restocking fees* and round-trip shipping charges. Please note that all items are shipped directly from the manufacturer’s warehouse and if we do not have tracking at the time you request cancellation, this does not mean your order has not shipped.

In the case that your item is not able to be delivered and requires to be held in storage for the following reasons but is not limited to:

-Wrong address/Contact information provided to Cymax
-Away from residence/not able to accept delivery

You will have 5 business days to respond to the carrier or contact us to reschedule delivery (some fees may apply). After this timeframe has elapsed and no delivery has been scheduled the order will be returned and refunded under our Standard Return Policy.
Tel: 1(866)740-9830
Hours: 8-4 PST Monday-Friday
Email: marketplace@cymax.com

Mailing Address:
12020 Sunrise Valley Drive
Suite 100
Reston, Virginia 20191